Our Mission |
Our core values describe our shared beliefs, what's important to us as an organization; how we want to treat each other and our guests.
Team Play Teamwork is the cornerstone of our strength. Together we can accomplish our shared goals and reach our full potential. All departments work together closely and we welcome new ideas and feedback.
Play It Safe Safety is our #1 priority. That is why it is important each of us take personal responsibility to ensure a safe environment for our guests and ourselves.
Employee Experience We work to play. We strive to provide a great working environment for our employees on a daily basis by spontaneously recognizing accomplishments and providing an atmosphere that encourages open communication and fosters confidence and trust. By creating a great working environment our employees will feel a sense of pride in their work that will be visible to the guest, and our employees will gain the confidence that will help them respond to guest needs quickly and cheerfully.
Guest Loyalty Guest loyalty is one of our greatest assets and the efforts of the entire team are directed to securing, maintaining and building this bond between the guest and Mountain Creek. We seek to create loyal guests by consistently offering them exceptional service, treating our guests as friends, frequently asking for their input and always acting upon it.
Striving to be the Best We are always looking for ways to improve what we offer our guests, employees and community. We are focused on team play, accountability, attention to detail and precision. We go beyond the norm, we innovate, we go beyond conventional thinking. We create positive energy and enthusiasm that is evident to our guests and other employees, so they want to come back again and again. We are never satisfied with good enough, we always reach higher!
Financial Strength We are continuously looking to maximize revenue, reduce costs, and improve efficiency. We foster understanding of financial goals within each department and are continually aware of our performance against those goals.
Community We strive to be a good member of our local community. We support hundreds of charities and non-profit organizations annually, and encourage our employees to volunteer or get involved in organizations that interest them.
