Spring Pass FAQ's

We try to keep things as simple as possible, but we know you're bound to have a few questions.  Chances are, you'll find the answer to those questions on this page! Don't see the answer to your question? Email us!


[1] HOW AND WHEN CAN I PURCHASE MY WINTER 09/10 SEASON PASS?

Our season passes are now available for purchase online. The easiest way to purchase is online through our secure online store!

 

[2] AFTER I PURCHASE MY PASS, WHAT DO I NEED TO DO?

There are two items that are required to complete  the processing of your Season Pass;  A signed Liability Release Waiver and your photo.  You can complete the waiver online or it can be downloaded here. Please complete the entire waiver and mail it to Mountain Creek, 200 Route 94, Vernon, NJ. 07462 or Fax (973) 864-8208. You can also bring this signed waiver with you if you choose to pick up your pass in person.  If you had a Mountain Creek Season Pass in the past, we will use that photo unless you choose to update your file on-line.  **If you need a new photo, you can use our custom online photo upload tool to center, crop and upload your own digital photo for your season pass.  You may also complete the waiver electronically in the process of uploading your photo.  This program is available here.

 

[3] HOW DO I UPLOAD MY PHOTO?

We've built a custom online photo upload tool to allow you to center, crop and upload your own digital photo for your season pass. This program is available here.

 

[4] WILL MY SEASON PASS BE MAILED TO ME? HOW & WHEN CAN I PICK MY PASS UP?

Spring Passes purchased before Feb. 18th will be sent out once a week directly to your address.  After the 18th of Feb. Spring Season Passes will be available for pickup at Vernon guest Services.

Guest Service Hours 2009:
Dec. 1st - Mar. 16th All resort operating hours

 

[5] IS THE 09-10 SPRING PASS/ ALL ACCESS PASS VALID FOR THIS SEASON?

Yes! AND all of next season too! Starting February 18th 2009 you will be able to ski and ride FREE the remainder of the 2008-'09 Ski & Ride season and can use the pass for the entirety of the "09-'10 season.

 

 

[6] IF I BUY A SPRING PASS I HEAR I GET ALL KINDS OF FREE STUFF PLUS DISCOUNTS?

YES, and listen to this: If you buy a pass this Spring: (you can buy now you can use for Spring starting on Feb. 18th) FREE round of Golf at Crystal Springs, FREE Mountain Creek Water Park ticket, and up to 50% off tickets at Stratton this spring! Some restrictions do apply, so read the fine print….


 

[9] IF I HAVE A MOUNTAIN CREEK SEASON PASS THIS YEAR LIKE THE 5x7 PLUS OR TRIPLE PLAY CARD I CAN GET A PREFERRED PRICE?

Right again! If you upgrade from a Triple Play card you will pay $269 for your Spring Pass. If you upgrade from an 5x7+ you can purchase the pass for $269 as well. We absolutely GURENNTEE this will be the lowest that an '09-'10 All Access pass / Spring Pass will be sold for. Best deals come to those who act NOW!

 

 

[10] WHAT EXACTLY DOES SPRING PASS MEAN?  CAN I USE THIS PASS IN THE SPRING ONLY?

Your Spring pass is good for the rest of the 08-09 season starting Feb. 18th and all of next season 09-10!

 

 

[11] DO I GET  OTHER GREAT VALUES FROM BEING A MOUNTAIN CREEK SEASON PASS HOLDER?

Yes, please check back in the fall for our 09-10 season pass benefits package.

 

 

[12] WHEN DOES MY SEASON PASS EXPIRE?

All winter 09-10 Season Passes are valid through April 1, 2010. In the event that the 09-10 winter season extends beyond April 1, 2010, all 09-10 season passes will expire at the close of the resort on the last day that we are officially open for the winter season.

 

 

[13] CAN OTHER PEOPLE USE MY SEASON PASS?

No, season passes are not transferable under any circumstances.  Even look-alike twins need their own. 


 

[14] CAN MY SEASON PASS BE REVOKED?

Yes. Your Season Pass is the property of Mountain Creek.  If any Mountain Creek staff determines that a passholder  exhibits of improper, endangering or illegal behavior, the Pass and all privileges and benefits associated with the Pass will be revoked for a specific period of time up to and including the remainder of the season, dependent upon the nature of the offense and at the discretion of the resort staff.  Basically, behave and there's no worries.

 

 

[15] IS THERE A SEASON PASS FOR CHILDREN 6 YEARS OLD AND UNDER?

Yes there is - And it's FREE with your purchase of a season pass!  These passes are available at Guest Services and can only be issued in person with both parent and child present.  Any new applicants need to show proof of age- copy of a birth certificate or passport.

 

 

[16]  WHAT ARE THE MOUNTAIN CREEK AGE CATEGORIES?

YOUTH are defined as ages 7 through 18, ADULTS as 19 & up.  Skiers and riders age 80 and up receive a Free Season Pass…bless you, we should be so lucky.


 

  • ****Mountain Creek Season Passes are non-refundable and cannot be transferred to another person or season. Passes that have been issued may be eligible for an extension of credit only for valid documented medical reasons which would prevent the passholder from skiing/riding for the remainder of the season. Passes must not have been used after the initial onset of symptoms in order to be eligible. With a Mountain Creek Spring Pass, there will be no extensions of credit for medical reasons that arise during the 08-09 season.  During the 09-10 season, for issues that arise after February 15th 2010, Requests for credit must be submitted by March 31, 2010.

  • All information subject to change without notice.

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