The NEW Mountain Access Card
What is RFID?
RFID stands for Radio Frequency Identification Device. The ‘device’ is a small circuit that is integrated into your Mountain Access Card, which contains information pertaining to your lift ticket, Season Pass, or Triple Play Card. When you approach the new access gates at each lift, the circuit in your card will register and open the gate automatically. No more fumbling with your Pass or Ticket!
RFID Do's & Don'ts:
- Check you have your own RFID card. Cards are non-transferable.
- Do not punch a hole in your card. Punching a hole could cause damage to the RFID antenna. Your new Mountain Access Card is not compatible with a lanyard.
- Keep your Mountain Access Card away from your cell phone or any aluminum, as it may interfere with the RFID chip.
- Do not carry multiple Mountain Access Cards in your pocket when approaching the Access Gate. Season Pass and Lift Ticket holders, the gate will not open. Triple Play cardholders will have a visit removed from both cards.
- Do not lose your Mountain Access Card. There will be a $5 fee to reprint any card.
- HOW TO RELOAD - Reload extra days online & save. Reload days available soon.
What does the Mountain Access Card look like?
Your Mountain Access Card will look a little different than your old Season Pass or Triple Play Card. The real difference is the technology inside. Each card has an antenna embedded around the RFID chip which registers with the access gate when you approach the lift.
Will RFID be used for Lift Tickets as well?
YES. Lift tickets will also look like the card above. No need to get a new lift ticket every time you visit and wait in ticket window lines. Simply visit our Mountain Access Card Reload Page to reload your lift ticket card with as many days as you'd like. Daily tickets rates apply.
How does Mountain Creek know that my Season Pass belongs to me?
Mountain Creek has a quality color photo associated with your customer profile in our system. This photo is displayed to our lift operators each time you pass though one of our Mountain Access gates.
Our software system will display this photo each time a Mountain Access Card is used to redeem a Retail, Food and Beverage or other season pass holder benefit discount item at the resort. Our Staff will verify that the person using the card is the same person associated with the card in our system. REMEMBER, your Season Pass Mountain Access Card is Non-Transferable. Only YOU can use your Season Pass Mountain Access Card.
Where should I carry my RFID Mountain Access card?
You must put your RFID Mountain Access Card on the left side of your jacket, in a separate pocket away from things such as: cell phone, iPod or any foil wrapped items such as gum wrappers, cold medicine, etc. Please note - do not carry multiple Access Cards in one pocket.
What information is stored on Pass/Ticket RFID Cards?
Each RFID tag physically contains only the randomly generated number associated with each unique user profile. No personal or additional information is stored on individual RFID tags.
Can I carry multiple Mountain Access Cards through the Access Gates, such as my child's card?
No, the Card(s) may not work properly. Carry only your own Mountain Access Card when passing through the Mountain Access gates.
Why RFID technology?
First and foremost, it gives hands-free access to our lifts. Also, once you have the Card you will be able to reload the card online at any time of day, without having to wait in any ticket lines. The reloadable Card will last multiple seasons, this way you can simply purchase/reload your ticket, Triple Play Card or All-Access Season Pass and use it season after season.
Will my RFID Pass/Card interfere with other RFID products?
No. Each RFID tag is associated with a specific randomly generated number that is associated with a specific, secure database, other RFID products will not register within the Mountain Creek lift access system.
Are there any other concerns associated with RFID?
Mountain Creek is employing Passive RFID technology which does not radiate any RF energy, but simply reflects it. As a result, the passive RFID tags used at Mountain Creek do not contribute any additional RF energy into the surrounding environment.
Can I punch a hole in my RFID Access Card?
No, holes must never be punched in the access media cards – Tickets, Triple Play Card and All-Access Season Passes. The card has an antenna embedded that surrounds the embedded RFID chip. Any damage to the surrounding antenna will render the card inactive and must be replaced at a replacement fee.
Can a magnet destroy an RFID tag?
No. The chip information is not stored magnetically. Use of a magnet or other erasing devices has no effect whatsoever on the chip.
Can chips ‘survive’; in pieces of clothing, washing machines and dryers?
Yes. RFID chips are designed in such a way as to survive normal wear and tear for years, washing and drying included. The RFID access card may turn blue as the thermal ink may be activated by the extreme heat however it will still work at the lift.
Will RFID technology interfere with my other wireless technology?
The radio frequencies used by RFID are assigned by regulatory agencies around the world to help ensure that no interference occurs.
What do I do if I lose my Ticket, Triple Play Card or Season Pass?
Notify Guest Services immediately and they will deactivate your old card and reissue you a new card or pass ($5 replacement fee applies).
Will my Season Pass or Triple Play Card still have a color photo?
If you are a Season Passholder or Triple Play Cardholder, your new Mountain Access Card will include not include a photo, but it will be kept on file. Season Passholders will upload images as they have in the past and that image will be kept on file. Triple Play cardholders and Lift Ticket purchasers' image will be captured at Mountain Access Gates on day of use.
What about RFID & Pacemakers?
Devices many of us use everyday function with radio frequencies and electromagnetic fields, such as radio units, cordless or cell phones, or wireless networks. RFID readers are electronic devices that produce an electromagnetic field like any other electronic device used for hands-free technology. Based on reports of independent research conducted on the influence of electromagnetic fields on medical implants such as pacemakers, there is no known health risk of interaction between RFID readers and pacemakers. However, if you wear a pacemaker, you should consult with your physician and refer to the manufacturer’s recommendations for your specific device, as you would with any electronic device. Out of an abundance of caution, we recommend that guests with pacemakers not wear the lift access media card near their heart when passing through RFID gates. We also recommend that guests not linger close to RFID readers, maintaining a distance of at least 8 to 12 inches from RFID readers while in line and when passing through the gate.
*If you wear a pacemaker or other medical implant and prefer not to pass through the RFID gate, please alert our validation staff at the lift and you will be given alternative direction for lift access.